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What are you looking for?
We are happy to help you answer your question. Can't figure it out yourself? You can reach us in various ways.
In My Account, you can manage many things yourself. You can view your orders, check your track & trace, and much more.
Answers to frequently asked questions can be found on the FAQ page. In the menu above, you will find a lot of information about delivery times, how to pay, and how to return items. To contact us as quickly as possible, we recommend reaching out via chat. One of our team members will assist you promptly.
100% Starcase Guarantee
What is the 100% Starcase Guarantee?
At Starcase, we are only happy when you are happy. We ensure that every case leaving our warehouse is checked and carefully packed. This way, we strive to make sure you are 100% satisfied.
If something goes wrong, we are happy to assist you. Make sure to report the defect to us within 14 days of shipping, and we will provide an appropriate solution immediately.
If your product is defective upon arrival, you can return it for free, and we will make sure you receive a replacement product as soon as possible.
Contact Support
Do you have a question or comment? We are happy to help! -
Contact
Opening hours from Monday to Friday 09:00 to 17:00
- Email us at info@starcase.shop
- Our team is ready to help you in the Live Chat
- Contact us via the contact form
